Maple Ridge Family Dental
Learn About us
At Maple Ridge Family Dental, we strive to provide all of the resources and knowledge to help our patients achieve optimal oral health. Our team is dedicated to helping each and every patient achieve and maintain a healthy and beautiful smile.
To us, dentistry is about more than a diagnosis, treatment plans, and procedures. It’s a lifelong bond that’s motivated by you taking ownership of your dental health with our professional support.
This happens through the relationship we establish with you at your first appointment. Your first visit helps us get acquainted with you and a few important details. Browse our page to learn more about what we have to offer.
MEET OUR TEAM
Your Maple Ridge Dentists
Our professional and highly trained staff work hard to make sure that your next appointment will be as comfortable, stress-free and painless as possible. Our doctors believe in educating our patients with all the available options so that we come up with the right treatment plan that fits their individual needs.
Dr. Zeinab Hasan
GENERAL DENTIST
Dr. Hasan graduated from Baghdad University in 1998 and went on to complete a Master’s in Pediatric Dentistry at Sagar University in 2005. In 2015, Dr. Hasan received her DDS in Canada. She is a member of the RCDSO, ODA, and the International Association of Dental Research.
Dr. Hasan focuses on General Dentistry and has a passion for restoring smiles. She is also a certified Invisalign provider. She understands how nerve-wracking dental appointments can be, so she does her best to reduce her patient’s anxiety and any pain associated with the procedure.
Aside from restoring her patient’s smiles, Dr. Hasan enjoys researching and teaching dentistry. In fact, she used to teach at the International Medical University in Kuala Lumpur, Malaysia. Dr. Hasan also enjoys giving back to her community by supporting Goodwill.
Outside of work, Dr. Hasan enjoys spending time with her family, staying active, and traveling.
Dr. Balsam Al-Jawad
GENERAL DENTIST
Dr. Balsam Al-Jawad graduated from Baghdad University in 1987. She is a member of the CDA and ODA. Dr. Al-jawad has also completed her Invisalign Fundamentals Certification.
Dr. Al-Jawad focuses on General Dentistry. She enjoys all aspects of dental care, from restoring her patient’s smiles to helping them achieve their dream smiles. She also gives back to her community by supporting the Salvation Army.
In her free time, Dr. Al-Jawad enjoys cooking, yoga, shopping, and socializing with her friends and family.
Dr. Zaid Abdal-Majid
GENERAL DENTIST
Dr. Zaid Abdal-Majid completed his studies at the University of Mosul in Iraq. He then went on to complete the equivalency process of the NDEB of Canada and his Invisalign Fundamentals Certification at an intermediate level. Dr. Abdal-Majid is also a member of the RCDSO and ODA.
While Dr. Abdal-Majid practices general dentistry, he is passionate about cosmetic, restorative, and laser dentistry.
Dr. Abdal-Majid is a father of five beautiful kids. Outside the office, he enjoys traveling and swimming.
Dr. Ali Al Safi
GENERAL DENTIST
Raised in Windsor, Ontario, Dr. Al Safi attended Wayne State University in Detroit, Michigan and acquired his Bachelor in Biological Sciences in 2010. His thirst for knowledge led him to travel to Melbourne, Australia and, in 2014, he gained his Doctorate in Dental Surgery. Dr. Al Safi has been restoring smiles and finds passion in various phases of surgical and aesthetic procedures.
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OUR REVIEW
Dental Reviews From Patients
Andrew Burns
18:22 13 Aug 22
I have used this office a few times for various procedures. They keep to their scheduling and I have never had to wait long for an appointment.... They're good with applying anesthetic, the procedures are always pain-free. The office is also easy to work with, I had to rebook an appointment the day before and they didn't hassle me over it. I also looked into general pricing for the work I had done, they charge less than what is typical in most locations.read more
Mandana Cherie
13:04 08 Aug 22
I absolutely regret this place. I hate myself for having gone there. I went there in July 22nd for two fillings. This woman dentist came in did them,... and did not ask me to fill my front tooth. I was fine with the chip. She did it so thick and straight I could not close my mouth for days. I’ve gone back every week since that week. She has shaved and broken nothing but what I needed. The tooth she filled is now so slippery, still too high and cannot close. I’ve developed dry mouth, anxiety, depression and extreme sadness. I fainted and had to havI cannot swallow properly because the tooth impacts how anything goes in. I swear to God I wish there was time machine to go back. I kick myself every day for having gone to that appointment.-Donnaread more
Ren Caughlin
20:38 06 Aug 22
Dr. Balsam has a reassuring presence and knows her stuff too! She and her assistants work collaboratively and respectfully to ensure that patients... have as good an experience as possible and their work is top notch!read more
Alysha
02:30 24 Jul 22
Great location close to home with friendly and supportive staff. Any time I have an urgent issue they are always able to get me in quickly. Chipped a... tooth playing with my pup and they fixed it up right on the spot no questions asked.read more
Justin Miller
19:49 21 Jul 22
Very friendly & courteous staff. Very mindful of patient comfort, maybe even a little over-apologetic at times, but that just speaks of the kindness... & care of the staff themselves. They're doing an excellent job fixing up my dental issues.read more
Kelly Wilkes
15:54 18 Jun 22
Doctor Zaid and his team are awesome. Everyone there is very friendly and helpful. They continued to treat my broken filling until it was fixed to my... satisfaction. Excellent work by all the staff. I'm very happy as a new patient.read more
Michelle Rimmel Maisonville
19:47 03 Jun 22
My appointment was scheduled for 2:40 PM; however, I ended up waiting more than an hour. Apparently the front desk staff rescheduled my appointment... without notifying me. (*Update: I was told this by my hygienist.) The chairs in the treatment area were old and torn. I did really like my hygienist and the dentist. They made the appointment quite easy.UPDATE: It is June 17, 2022. Following the response from Maple Ridge Dental below, I phoned and left a voicemail requesting a call from the practice manager. She called back and I explained the situation to her. She said that I arrived 10 minutes early, which I did. My appointment was for 2:40 pm and I arrived at 2:30 pm. I did not know if I had any other paperwork to fill out and leaving early for appointments helps my husband (who drove me) be on time. The practice manager said that she came out at that time and told me it would only be a few more minutes and that I was called back 10 minutes later. This is false. In the time that I was waiting, my husband went to a restaurant and washed our minivan before returning to the office where I was still waiting. I had another appointment elsewhere at 4:00 pm and by the time I got back to the treatment area, I had to inform the individual I was to meet that I would be late. I had waited at least an hour by this point. I relayed my disappointment, and the hygienist said that the “front desk” had rescheduled my appointment without notifying me. Now, after leaving the previous review and speaking with the practice manager, an apology would have sufficed; however, both myself and the hygienist were blamed for the matter. I called back to cancel my follow up appointment and explained the situation to the individual on the line. I was once again not given an apology. I was just told, “I will cancel your appointment. Goodbye.” Better business practice would be to apologize for the experience (on the phone today) and acknowledge the mistake. A little humility can go a long way. I obviously do not recommend Maple Ridge Family Dental.read more
Luana Paridaen
16:44 30 May 22
As a person who has always had a fear of going to the dentist, I was hesitant on going to Maple Ridge Family Dental. But after going there my fear... went away. The staff is very comforting and put my mind at ease. I highly recommend anyone who is also fearful of the dentist to check them out. You won't be disappointed.read more
Kathy Doherty
20:57 02 May 22
I am not a person that likes the Dentist so nervous on what to expect.I have to tell you when you walk in the door from the Dental receptionist to... the Dental hygienist to the young ladies that do the billing just made you feel right at home.The staff was incredible!!Highly recommend Maple Ridge Family Dental!read more
Michael Jessop
08:04 23 Apr 22
I Very satisfied with Everyone that Works Here , I've always been treated Very nice and feel like the Dr s here really care about helping people
Mercedes Bowlby
15:38 17 Mar 22
The staff at Maple Ridge Family Dental are amazing. Everyone is so friendly and it’s a comfortable atmosphere. Their extraction specialist, Dr. Ali I... believe, removed my impacted wisdom tooth (which 2 dentists said would be difficult to remove) within minutes!read more
Kirstin Burgos
14:43 12 Mar 22
Reception was incredibly unhelpful. They say available for emergencies but, unless you have your kidney and first born to hand over, they're not... helping you.read more
Scott Robertson
23:23 05 Mar 22
They took me, a very nervous patient about needles, and calmed me throughout the procedure and quickly and professionally completed the procedure... rather quickly.read more
Emily Gallaway
00:07 05 Mar 22
This office is very nice with both their building and staff. They have amazing staff that make you feel comfortable and relaxed through out. Very... clean building and overall experience was great!read more
Miss. Sarah Jane (SJ)
16:10 26 Feb 22
Staff is always so kind and friendly. Felt comfortable. New name. Great service. Thank you.
Samantha Nicholas
18:56 19 Feb 22
My experience was pretty good! That's coming from someone that don't like the dentist just like most. I got alot of info from the lady that cleaned... my teeth and the time there was all around good! Hard to come by good Manor and professionalism nowadays of the world we live in. That being said, All the best to everyone out there. I know everything's been very difficult lately but remember to smile and to be kind. You could brighten up somebody else's day along with your own just. 💞💞read more
Jackie Chaisson
23:48 18 Feb 22
Sent an email to inquire about dental work, promptly got a phone call the next morning and as luck had it I was able to get in right away to see a... Dentist. This dental space is very clean and friendly staff.read more
Muhammad Khan
22:21 29 Jan 22
Very humble staff, treatment is what you expect. My whole family loves this place and I recommend this place to everyone.
Cary Kumano
16:59 12 Jan 22
The work I received on my teeth today was done with very professional yet affable precision which made the experience pleasing to my mood. For the... first time in my life I'm looking forward to my dental visits.read more
Adam Turner
00:01 12 Jan 22
Great experience no matter what the situation. Caring and knowledgeable staff that will help make a plan that works for you. Have recommended and... will continue to recommend.read more
Krys Curtis
14:16 01 Jan 22
Went in for an emergency extraction, I have now become a full time customer. The staff are great!, the dentists are great! They take their time and... listen to what you have to say. Absolutely recommend them if you're needing a new dentist!read more
Jon Foskett
16:20 15 Dec 21
My first visit was yesterday, an absolutely amazing experience. Highly experienced and knowledgeable staff and Dr.No one looks fort to going to the... dentist....these folks will change that.read more
Terry Lediet
19:39 23 Nov 21
Excellent experience. Short wait time and my tooth extraction was done perfectly and was painless. My go to dentist office.
Kathy Kellow
17:55 20 Nov 21
Really enjoy taking my kids to Maple Ridge. All 3 of my children, including my daughter with sensory needs, is exceptionally comfortable with the... staff and dental team. I am really grateful that they are enjoying coming to the dentist, and that my children are respected and treated with kindness and patience as they are learning to build a positive dental experience. Even though this dental office is on the other side of the city from me, for the service and the happiness/positivism it is well worth the trip over. If I could say anything I would change, it would be the wait times as sometimes it takes a little time to be seen - which effects my daughter more than my boys. BUT in saying this, every time we have waited the staff have been so apologetic and very accommodating. Things happen, same as at a doctor, but they are so kind it is well worth the wait if their is one.Really enjoy this place!!read more
Debra Jacobs
17:20 30 Oct 21
Great staff, great experience. They spent the time to explain the treatment. My kids love Dr Zaid and Tracy.
Jerry Wybo
21:42 21 Oct 21
The care and service are second to none! I'm usually very nervous going to the dentist. I have found the staff to be understanding. I feel very... comfortable and at ease when I attend thier office.I highly recommend Maple Ridge Family Dental!read more
ThisisMakaInc
22:20 12 Oct 21
I have actually been to many practices all over the country and I just had my first appointment at Maple Ridge Family Dental, it was a great... experience. The staff was very welcoming, my hygienist was fantastic and I'm very pleased with my cleaning, polish and exam. Cheers, William.read more
Verna Nicholas
21:57 06 Oct 21
I've been a patient at this office for about a year. The staff have been very kind and accommodating to my needs.I'd like to give kudos especially... to Skylynn for have an amazing attitude and gentle touch. She been the best dental hygienist I've had the pleasure of experiencing in over 20yrs.Would I recommend this office?Absolutely!read more
T N
18:50 06 Oct 21
Finally going into a dentist and feeling super relaxed and comfortable. Going to a dentist has always been a nightmare feeling for me. But not with... maple ridge. The place is so welcoming and staff are so nice. They made me super comfortable during my whole visit and I didn't feel anxious one bit. Had to get 2 wisdoms removed and it was a quick easy progress. Thanks for making my experience a great one.read more
Terry Clarkson
17:35 27 Sep 21
I needed a front tooth filled. My dentist a lady filled it but also completely fixed the shape and it looks new again, great job thanks!
Keith Walper
00:01 24 Sep 21
My first visit since the pandemic started. I had delayed my return visits since I didn’t really feel safe, however my apprehensions were quickly... nullified with all the safety protocols in place. Tanya is the best and I always feel comfortable with her (even though I admittedly hate going to the dentists office) 😂Highly recommended. Ask for Tanya!!!Five stars all the way ⭐️ ⭐️⭐️⭐️⭐️read more
billy bob
20:52 14 Aug 21
The staff and doctors here were very friendly and accommodating. They understood my situation and delivered great fast service for a price that know... one could touch. Forever gratefulread more
Kyle Freeman
13:27 19 Jun 21
My experience with the Dentist was okay at first. I got 3 back teeth removed. The problem came after my appointment. They broke my tooth beside the... one they pulled. They did not tell me they broke it they just sent me home. I cam back 2 days later to have them look at the tooth. They capped it for $78. They were going to charge me 156.They also charged me complicated on all 3 teeth even tho the removal was under 20 minutes for all 3. Which made me pay full price per tooth.Nice people but be careful if your not insured they WILL over charge you.read more
Mike Ranger
23:55 10 Jun 21
took my girlfriend in same day foran emergency . amazing staff will be going there for future appointments!Tysm dove dental
Henderson TheSecond
19:32 26 Apr 21
had two broken teeth among multiple root canals and nearly a cavity on every tooth, that need to be handled, and was booked an appointment... immediately. Dr.Balsam Al - Jawad & her nurse assessed the damage, took an x-ray, and discussed with me what I would like handled, and how we can approach dealing with the other issues ASAP.3 days later of amoxicillin and some strong doses of pain killers, i arrived early to take an anti - anxiety pill ( paid for ) that helped me relax immensely, before being frozen. as i am a hefty guy i have been relatively resilient to freezing, asking for more and vocalizing my thoughts was met with great explanations and a little extra freezing just to be sure. Both the nurse and the doctor went above and beyond n regards to bedside manor, as i was getting pretty cold they offered to help me warm up, and many times though the procedure checked up to make sure i was still warm and even cracked a joke!due to the fantastic attention to ensuring i was frozen and the friendly coaching of the nurse to remind me about my breathing, and that wiggling / clenching my toes could be helpful for dealing with the pressure, and a single small period where i required a few seconds of pause before resuming, the two extractions were done very swiftly and didn't take long at all.As i have a relatively severe fear of dentists / needles due to poor experiences along side of dealing with severe pain that i couldn't eat, sleep, talk, wear a face mask, or use the bathroom without aggravating the problem i was extremely impressed with the results of the extractions, and am as thankful as i could possibly be for how quickly my situation was handled. If you are wondering about switching to Dove Dental to get work done, i would HIGHLY suggest the Dundas ST. location.read more
Tammy Zarski
02:07 13 Mar 21
I just had dental work done at Dove DentalI've been to a lot of dentists trying to find one who will listen and help me , I've been in alot of pain... for 5 years from a car accident and I had the Best exsperience ever at Dove Dental , My Dentist was Great ! Made sure I knew what was happening and that I wasn't in any pain at any time ... I'm looking forward to getting the rest of the work done now and highly recommend you too try this location... From the girls at the front desk to my dentist ....thank you so much!... you have made me one happy lady 😁🦷🦷🦷read more
Emily Taylor
01:48 10 Mar 21
One of the best dentists I've ever had. The assistant was so nice, and consoled me when I had to get needles which was above and beyond :)The... dentist as well was excellent, he helped me save a tooth today that probably would have been lost otherwise. 10/10 will recommendOh and I should also mention the receptionist got me in as a new patient in no time at all!read more
Graham Biro
01:32 09 Feb 21
This is by far the best dentist I have been to they are very welcoming and nice and they don’t make the needle hurt they always check on you. As well... as very informative to your wishes and needs. I give them a 10/10 thank you dove...read more
Rachel Smibert
21:17 29 Jan 21
I am not a big fan of the dentist but I must say they were super good. So nice to me. When they did the freezing they made sure to do it slowly in 3 ... steps so it hurts less and I admit I cried and they let me take a minute to myself to calm down. Really great people and so understanding. I have very bad teeth and I am embarrassed of them but I didnt feel that way when I was there. Recommended for sure!read more
Renee Wilkes
20:16 10 Dec 20
Had another great experience. It was for an emergency visit. Dr. Ali and Tracy were great. Highly recommend
